Showing posts with label español. Spanish. Show all posts
Showing posts with label español. Spanish. Show all posts

Thursday, February 17, 2011

Why the Machine Translation Crowd Hates Google

Jack: You have more sexual hang ups than an adult chat line run by Gilbert Gottfried.
Liz: What?
Jack: That was written by a computer program we're working on to replace you.
(30 Rock)

To get a measure of how insignificant the localization industry is, witness the chasm that separates the amoeba in the machine translation (MT) sector and the Behemoth from Mountain View. The Google MT people are regularly quoted in major news outlets and then you witness the carping that ensues in the blogosphere and twittersphere. You would think that Google people would be lauded as pioneers in the field. By rolling out their engine for free, they have at least placed computerized translation at the forefront of the public’s imagination. You would be wrong.

It is telling to see that not a single Google guy or gal showed up at last November’s Denver Conference of the Association for Machine Translation in the Americas (AMTA). The usual suspects were there: Asia Online, SDL-Language Weaver and a veritable Star Trek convention of academic geeks. Google was not even a corporate sponsor. None of the high-level Google MT execs was a guest speaker. The keynote address was delivered by Paul Bremer, for Chrissake. It is a measure of how far out in the wilderness these people are that they have to pay a former Bush Administration official to visit.

Even more telling is how the slightest critical piece on Google’s translation engine circulates at the speed of light through the blogosphere, especially by agencies and MT specialists. This, of course, is aided and abetted by slightly misinformed freelance translators who have nightmares at least once a week in which Google forecloses on their mortgage.

Google’s people, of course, are blissfully unaware of this. As in so many other fields, they are Moses on the mountain while the Israelites are in the valley building shrines to stones that look a little bit like sheep. I guess Google researchers going to visit the AMTA would be a little like a twenty-first century Homo sapiens going to a Cro-Magnon convention to find viable alternatives to fossil fuel. “So, Mr. Ughhho, what do you have along the lines of fuel cells?” “Ughhho have fire! Fire good! Ughhho powerful!”

To get a feel of the little love that the Big G gets in Machine Translation Island, see the reaction to this article in The Guardian. One member of the Google MT team is quoted as saying the following:

Andreas Zollmann, who has been researching in the field for many years and working at Google Translate for the last year, suggests, along with Blunsom, that the idea that more and more data can be introduced to make the system better and better is probably a false premise. "Each doubling of the amount of translated data input led to about a 0.5% improvement in the quality of the output," he suggests, but the doublings are not infinite. "We are now at this limit where there isn't that much more data in the world that we can use," he admits. "So now it is much more important again to add on different approaches and rules-based models."

What this means is that once Google Translate achieves a certain degree of quality (and pay no heed to any bulls**t to the contrary: Google Translate is the state of the art in SMT), the rate of progress reaches a plateau. Improvements are still achieved, but they are painfully gradual compared to the pioneering years of the technology. Whereas five years ago doubling a one-billion-word corpus brought a 100% improvement in quality, nowadays a doubling of a ten-billion-word MT corpus only brings a marginal rate of improvement.

To analyze another example, take the reaction when another Google executive remarked to an Australian newspaper that "I'd be really careful about having any kind of a sensitive debate with someone either spoken or written using these translations." Whew, that prompted a firestorm!

Despite the myriad things that are questionable about the company, one thing you have to love about The Google is its intellectual honesty. Of course, that honesty is enabled by the fact that its interest in setting up the MT engine in the first place isn’t commercial, but rather strategic. Instead of making pennies selling their MT application to corporates and Joe Schmoe, they decided to make the application available for free in order to expand their corpus. This is typical of the company’s long-term vision. Instead of licensing their invention, they decided to put it out there because any narrowing of the language barrier will broaden the reach of the Internet, which is their real core business. So they simply devote a tiny sliver of their R&D budget to initiatives such as GT.

The Machine Translation Sector Has Been Googled

The thing is that a tiny squirt of Google’s R&D is like Gargantua flooding Paris. And the Parisians can get hopping mad and resentful! Zollmann’s unexceptional pronouncement can trigger a lot of sniping. From the purely clueless to the slyly disingenuous. Or take the whispering campaign about Google Translate and confidentiality issues (you know who you are).

Frankly, I find it all slightly smug and more than a little infuriating. Because it is typical of the intellectual dishonesty that pervades the vulgar push to drive down in standards in the translation industry through Web 2.0 idiocy. You see, folks, the thing is that when a Google dude says “our MT engine has reached its limit” what he really means is “machine translation has reached its limit.”

And why is that? Because none of the pygmies sniping at Google can match its content aggregation capabilities. Or its raw (human) brain power.

The other strategy is to insinuate snidely the following: “Well, Google might have reached its limits, but we know a better shortcut down the Yellow Brick Road.” In response, one should entertain the following thought experiment. Let us imagine that there is an Albert Einstein of machine translation. Let’s imagine that he is 23 years old and just graduated from MIT with a double Ph.D. in physics and linguistics. What is more likely: That he works for Google or for a mega-agency that haggles for nickels and dimes with freelancers? I have my own (incredibly biased) answer to that question. I leave you to draw your own.

Another, slightly bizarre, instance of this tendency is when Google began to warn that it would exclude from its search results any pages that had been machine translated, even those that had a smattering of post-editing. This, of course, is a huge bummer for the MT crowd, because its main objective isn’t to provide better machine translation technology. Its real objective is to convince the industry to crowdsource the proofreading of MT drivel by non-professionals.

Google’s epistemological modesty prompts this sort of conspiratorial reaction: “Google just wants us to use only their MT tool.”

Which, in my view, is slightly bizarre. What does Google care about whether its free tool is used or not to machine translate a website? “Aha,” our conspiracy theorist will riposte, “if Google translate is not used, it cannot enrich its corpus. Right?” Wrong! While the translated website doesn’t enrich the Google corpus immediately, eventually it will make it out into the Internet and the company’s crawlers will eventually catch it in its nets. After identifying it as multilingual content, the site will ultimately make its way to further contaminate the SMT corpus.

Google Translate: Massive Party Pooper

Why all this animus? After all, Google is not in direct competition with the MT Lilliputians. “Free” is not in competition with companies that want to license their own SMT applications.

No, it’s not the competition. In a sense, it is something much, much worse. You see, Google squelched in one fell swoop the opportunity for another one of those rounds of incredibly wasteful capital misallocation to which Silicon Valley has treated us over the years. By creating the best MT application and putting it out there for free, many years of free-spending (and competing) venture-capital-financed startups failed to get off their ground. In a world without Page and Bryn, all of these MT dotcoms would have gotten exactly where we are now in double the time and at several times the cost to society.

Wasteful as they are, these manias are yummy because they create VC-funded millionaires that take seed money and sprinkle it on sportscars and trophy wives. And, lo, how many advisory fees were foregone by investment banks!

No, Virginia, there will never be a machine translation IPO. Or, to put it another way, it already happened. In 2003, when the U.S.S. Google floated on the wide open market seas and sank a lot of paper boat dreams.

The reverberations of the Google bomb are still felt to this day. Any presentation to a venture capitalist of the new, new thing in computerized translation is doomed to fail. The prospect goes home, takes off his tie, opens his laptop and applies the Beta version to his daughter’s French homework. His conclusion: The Next Big MT Thing actually performs pretty much along the lines of something that is free (yuck!).

What are these clowns peddling? Next!

Miguel Llorens is a freelance financial translator based in Madrid who works from Spanish into English. He is specialized in equity research, economics, accounting, and investment strategy. He has worked as a translator for Goldman Sachs, the US Government's Open Source Center and H.B.O. International, as well as many small-and-medium-sized brokerages and asset management companies operating in SpainTo contact him, visit his website and write to the address listed there. Feel free to join his LinkedIn network or to follow him on Twitter.

Wednesday, December 8, 2010

Review: Sleepwalk with Me: and Other Painfully True Stories

Mike Birbiglia

Laugh at the Little Pains and Aches of Everyday Life

I have been a fan of Mike Birbiglia since listening to his piece about how running away sometimes works (included in this book) on This American Life. After that I downloaded both his comedy records, My Secret Public Journal and Two Drink Mike, and enjoyed them immensely. So I was clearly looking forward to his book, although with a certain sobriety to forestall disappointment. You see, the secret about Birbiglia is that his material isn’t what is funny: it’s his delivery. When you break down a lot of the anecdotes from My Secret Public Journal, there isn’t that much that is inherently funny there. What cracks you up is Birbiglia telling you about it.

So how did his stuff make the transition to the printed page? Quite well, I am happy to report. You get some of his old material, along with plenty of fresh stuff. Some of it is far more personal than anything he has ever done, except perhaps a piece (not present here) about a car crash he had some time ago. What surprised me was how different some of the stories sounded when reading them (as opposed to listening to them). A lot of the genuine pain that underlies these stories shines through a lot more poignantly. When you hear Birbiglia tell them as a stand-up or at a reading, he is laughing off the pain. When you read them, it is harder to giggle about stuff like a break-up or being rejected by girls. The sleepwalking anecdote that gives the book its title is a good case in point. Only after reading this do you realize that it isn’t simply a funny story to tell your friends but rather a serious, life-threatening illness.
I hope the book sells well but not too well. When Birbiglia becomes a big shot, he will lose the perspective he needs to continue chronicling the minor humiliations of everyday life.


Miguel Llorens is a freelance financial translator based in Madrid who works from Spanish into English. He is specialized in equity research, economics, accounting, and investment strategy. He has worked as a translator for Goldman Sachs, the US Government's Open Source Center and H.B.O. International, as well as many small-and-medium-sized brokerages and asset management companies operating in SpainTo contact him, visit his website and write to the address listed there. Feel free to join his LinkedIn network or to follow him on Twitter.

Tuesday, October 19, 2010

Shopping for a CAT: You Have to be Insane or Stupid To Use Translation Software

One of the definitions of either stupidity or insanity is to do the same thing over and over again and expect different results. If such is the case, to use software, you have to be either crazy or stupid. I try to install the SDL Trados Studio 2009 Starter pack. When I try to register the license online, I get the error "Could not contact activation server (Error code 50040)". (I mentioned the hassle of licensing procedures for CAT tools you own in a previous post.) I check again. The license number is correct. I look up the error code online and the uniform reply is to uninstall the program and reinstall. I do exactly that. Same result. Why shouldn't it be? What should make us expect to have a different result by deleting and re-installing a program? Is it that the computer will remember not to skip an important step in the second installation? Are they really that human?

Ok, reinstalling this turkey didn't work. So I take the long way home of actually looking up the error message on the KnowledgeBase. The instructions I get are as follows:

Error Message 50040:
If you are using the activation code on two computers already then please return one of the activation codes first to make it available for use. You will then be able to activate the new computer. Please follow these instructions on returning your activation code:
  1. Open License Manager. To do this, go to Start > All Programs > SDL International > SDL Trados 2007 > License Manager > License Manager. The SDL License Manager dialog box is displayed.
  2. Click View Activated Licenses. The Installed Licenses dialog box is displayed.
  3. Select the permanent license from the list and then click Return License. (Ignore the trial license.)
You should now see a message stating that the activation code has been returned.
You have now returned the activation code back to the SDL license fulfillment servers and are now able to use this activation code to activate SDL Trados on a different computer.


(Note that I am NOT using the license on two machines. So from the very start the help documentation is already off the mark.) This, however, does not work. When I click "View activated licenses" I see a license for a trial that either ended or expired on September 2. When I click on it, the option to return the license does not light up, meaning it isn't available.

Now, mind you, I am beginning this process out of pure inertia. The trial version of SDL Trados is there on my machine now. I don't like the product. But out of pure laziness (and because an upgrade of my old Trados license would be cheaper than most other CAT licenses), I am willing to give it a try. (Note that this is almost how monopolies work: even clients who hate your product are eventually compelled to use it.)

But the proof that our major industry players are completely divorced from any notion of customer satisfaction: do not forget that all this Sturm und Drang is to use a starter version of the program that I was given for free (!). I have to skip through technological hoops ringed with fire while pursued by starving ravenous wolves to install a license for a dinky little piece of software that is free. Pause for a moment and savor the imbecility of that situation. Yes, let it sink in...

So I follow the instructions: but there is no way to return any of my licenses, either old, new, provisional... The process and the troubleshooting guide were designed thinking of a situation that obviously doesn't include me.

After several attempts, it is still impossible to try out SDL Trados Studio because of the licensing issue. This is a measure of how crappy translation software is: the companies' own help documentation isn't capable of predicting the behavior of their own products.

However, after several attempts to get over the license issue (and reading the help documentation and watching the slide presentations about the relicensing process), I have come to the conclusion that my problem is not covered and probably cannot be resolved without the active participation of a technician from the company (good luck!). So I give up. I give up. If installing and licensing the software is this aggravating, can you imagine how infuriating it would actually be to use SDL Trados Studio for something as crucial as your translations, on which you depend to feed and clothe your family? Can you imagine buying a license for the full product, being unable to use the program and then being at the mercy of unresponsive and under-informed customer service representatives? Brrrrrr.

Conclusion: after building up a nearly complete domination of the CAT tool market, Trados's licensing procedures are so inane that they are letting get away even a nearly-captive customer like me.

So, without too much regret, goodbye to all that!






Friday, October 15, 2010

Quantifying the Success of the SDL Trados Certification Program

Anybody remember this? Starting a few years ago, if you were a Trados license holder, you would regularly get spammed with invitations to become a certified user of Trados. This would allow you to prove to potential customers your expertise with the tool. You took a test and, depending upon the results, you had to take paid training courses to improve your level (even if you had been using the program for a zillion years).

Was it successful? Using ProZ.com's directory of freelancers, it appears that repetitive carpet bombing via e-mail only gets you so far.

ProZ.com, of which I am member, has 2,263 members who pay the subscription fee and describe themselves as English to Spanish translators. Out of that universe, 1,602 report owning some version of SDL Trados. This is a relatively high number (71%) that confirms the program as the industry leader. However, when you probe the directory to see how many are certified, only 28 have proven their bona fies as beginners for the 2006 version and a piddling 26 have done so in the beginner level for Trados Studio 2009 (totals are difficult to come by because the directory forces you to break down results among the different levels and among the different versions). The highest total is 57 for the beginnner level of SDL Trados 2007, a whopping 2.5% of the overall universe of paid members (3.5% of license holders).

Predictably, in my opinion, the program has fallen far short of becoming a must-have for the freelance linguist. So I guess all that spamming was unnecessary. The ATA's certification program has to be a much better investment of time and money. Now Lionbridge has come out with its GeoWorkz Translation Workspace. (What is the "z" for? How can it be trendier to change an "s" for a "z" unless you're a gangsta? Is Lionbridge the baddest homey in the translation 'hood?) Anyway, this attempt to reap marginal rents by leveraging in-house assets seems about as well-thought-out as SDL's certification program. Maybe Trados should have labeled its effort the "Zertification Program." Peace out, yo!

Miguel Llorens is a freelance financial translator based in Madrid who works from Spanish into English. He is specialized in equity research, economics, accounting, and investment strategy. He has worked as a translator for Goldman Sachs, the US Government's Open Source Center and H.B.O. International, as well as many small-and-medium-sized brokerages and asset management companies operating in SpainTo contact him, visit his website and write to the address listed there. Feel free to join his LinkedIn network or to follow him on Twitter.